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BizVoice/Indiana Chamber – November/December 2016
and how we go to market, we’ve got to innovate and we’ve got to change.”
Indeed, Kirby Risk has thrived by adapting to change – both
technology-wise and within the industry.
In 1972, the year Jim Risk assumed the top role, Kirby Risk
opened its first branch in Columbus, Indiana.
Another milestone (among many others) was establishing a major
facility in Indianapolis in 1991.
“That was exciting because people viewed us as a small community
distributor, and said our style of responsive customer service and
valuing others probably wouldn’t work in a bigger community,” Risk
recalls. “We were successful from the very beginning there.”
With a quiet, content tone of voice, he imparts:
“I firmly believe your happiest moments in life are when you’re
brightening the lives of other people – when you’ve touched someone
in a helpful or positive way. I guess a perfect day is a day when you do
something for someone and there’s no way they can repay you. That’s
ingrained in our people: to give back to communities. You don’t do it
in a selfish way, but it helps create teamwork in our organization too.”
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Serving Indiana, Illinois and Ohio with Responsive Service...
A Kirby Risk Tradition Since 1926
Follow us at
Kirby Risk Electrical Supply
Kirby Risk Service Center
Kirby Risk Precision Machining
Kirby Risk Mechanical Solutions and Service
ARCO Electric Products
Adapting to changing technology has enabled Kirby Risk to flourish through the years. Motor repair employees are hard at work: (circa) 1955 and today.
RESOURCE:
Kirby Risk at
www.kirbyrisk.com