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94

BizVoice/Indiana Chamber – November/December 2016

and how we go to market, we’ve got to innovate and we’ve got to change.”

Indeed, Kirby Risk has thrived by adapting to change – both

technology-wise and within the industry.

In 1972, the year Jim Risk assumed the top role, Kirby Risk

opened its first branch in Columbus, Indiana.

Another milestone (among many others) was establishing a major

facility in Indianapolis in 1991.

“That was exciting because people viewed us as a small community

distributor, and said our style of responsive customer service and

valuing others probably wouldn’t work in a bigger community,” Risk

recalls. “We were successful from the very beginning there.”

With a quiet, content tone of voice, he imparts:

“I firmly believe your happiest moments in life are when you’re

brightening the lives of other people – when you’ve touched someone

in a helpful or positive way. I guess a perfect day is a day when you do

something for someone and there’s no way they can repay you. That’s

ingrained in our people: to give back to communities. You don’t do it

in a selfish way, but it helps create teamwork in our organization too.”

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Serving Indiana, Illinois and Ohio with Responsive Service...

A Kirby Risk Tradition Since 1926

Follow us at

Kirby Risk Electrical Supply

Kirby Risk Service Center

Kirby Risk Precision Machining

Kirby Risk Mechanical Solutions and Service

ARCO Electric Products

Adapting to changing technology has enabled Kirby Risk to flourish through the years. Motor repair employees are hard at work: (circa) 1955 and today.

RESOURCE:

Kirby Risk at

www.kirbyrisk.com